ClearDB Support

Need help with your ClearDB database? Having trouble doing something that ordinarily “just works”? We’re here to help.

If you’ve already checked out our FAQ and our support community doesn’t have a resolution to the issue, please fill out the form below to create a new support case so our team can assist in resolving the issue you’re experiencing.


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Once we receive your support request, we will verify your account and begin to diagnose and identify the problem that you’re experiencing. If we need more information, one of our team members will contact you. Once we have resolved the issue, we’ll send you an email asking for you to verify that the problem has been rectified. Upon conformation that the problem has been resolved, we’ll close the issue.